Help: The Ticket Still Appears on My DMV Driving Record

First, ensure you completed and paid for our course. Log into your account to find your certificate.

Next, contact the court. The court is responsible for notifying the DMV to mask the ticket. If you did not pay all required court fees, missed the traffic school deadline, or provided incorrect information, the court will not instruct the DMV to mask the ticket, and it will go on your driving record.

If you hold a commercial driver's license (CDL), the ticket will remain visible on your record but will not count toward your total NOTS (Negligent Operator Treatment System) points.

• CDL holders must contact the DMV Driver Safety Unit at (916) 657-6452 after completing traffic school to ensure the DMV does not assess the point.