Traffic School Instructions

Follow the steps below to complete traffic school and keep your traffic ticket from appearing on your public driving record.

Step 1: Confirm You Are Approved by the Court

The letter you receive from the court will indicate whether you are approved to attend traffic school.

  • If the letter includes an additional fee for traffic school, you are usually approved.

  • Only the court can confirm your eligibility.

  • If you are unsure, contact the court using the information provided in your letter.

Step 2: Pay the Court’s Two Required Fees

You must pay the court:

  • Your ticket bail amount

  • The Traffic School Administration Fee (the court’s fee to process the certificate we send them. It is not our course fee)

Step 3: Sign Up for Free

You can start our course for free.
No credit card is required to begin.

Step 4: Pass the Final Test

  • Pass the final exam with a score of 70% or higher.

  • You will have two attempts to pass the test.

  • The test contains 25 multiple-choice questions.

  • You can miss up to 7 questions and still pass.

If you do not pass after two attempts, you may:

  • Retake the course, or

  • Choose another traffic school.

You must complete and pass the course by the due date listed in the court letter.

If you have passed the due date, you may sometimes request a 30-day extension from the court.

Step 5: Enter Your Ticket Information

After passing the final test, you will enter your:

  • Ticket information

  • Contact information

You must enter your information and pay within three business days, or you will need to retake the course.

Step 6: Receive Your Certificate by Email

After payment, your certificate will be emailed to you.

Step 7: We Send Your Certificate to the Court and DMV

Your certificate is electronically submitted to the California court and DMV:

  • Within 3 business days (included in the base price)

  • Same business day for an additional $8.95

Step 8: Follow Up With the Court After 30 Days

We guarantee that your certificate will be sent to your California court.

  • If your ticket is from a non-California court or federal court, you must print and mail the certificate yourself.

  • Some courts use older systems and manual processes, which can sometimes delay or misplace certificates.

We strongly recommend that you check with the court about 30 days after passing to confirm they have received and processed your certificate and closed your ticket.

You can do this by visiting the court’s website or contacting them directly using the information in your court letter.

If your ticket is from Los Angeles County, follow the directions below.


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WARNING - Los Angeles County Tickets

Please be aware that LA county courts have a significant history of losing and failing to process certificates. This situation has prompted the establishment of the LA Traffic Advisory Service, which helps individuals with issues related to unprocessed traffic school certificates.

If your ticket is from an LA County Court:

  • DO NOT waste your time calling or going to an LA court
  • Go to the LA County Superior Court's website (click here)
    • Enter your information on the bottom left of the page
  • If your ticket does not show 'Closed' on the court's website after 30 days - contact the Los Angeles Traffic Advisory Service.
  • Los Angeles Traffic Advisory Service Tel: 800-555-4452
  • Email: TrafficSchoolinfo@lacda.org
  • Note: This is ONLY for Los Angeles County tickets

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Commercial Drivers and Traffic School

The court may approve traffic school for a driver with a commercial driver’s license if the eligible offense occurred in a noncommercial vehicle. After completion of an approved program by a driver with a commercial driver’s license, a conviction will appear on the driving record at the DMV, but a point will not appear for the offense. Drivers with a commercial driver's license are responsible for contacting the DMV Driver Safety Unit at (916) 657-6452 after completing traffic school.

The California Vehicle Code (see section VC42005 on this state code page ) states that drivers with a commercial driver's license can only attend traffic school if they were not driving a commercial vehicle. Upon completion, the record of conviction will not be held confidential, but the conviction will not add a point count to the DMV record. Drivers with a commercial driver's license are responsible for contacting the DMV Driver Safety Unit at (916) 657-6452  after completion of traffic school, to insure that the DMV does not assess the point against their record.

If you hold a commercial driver's license and you were not driving a commercial vehicle, the record of conviction will not be held confidential but the conviction will not add a point count to your DMV record.

 

Non-California & Federal Traffic Tickets

If you have a California driver's license and receive a ticket while driving in a different state, or on Federal land, you must:

  1. Obtain approval from the non-California or Federal court to take California Traffic School
  2. You must print out the certificate we email you and mail it to them along with your payment

How The Court and DMV Process Works

Step 1: The Court Downloads Your Certificate To Their Local Computer System
 
Your certificate does not show up in a local court's computer system until they download it from the central computer system.
  • A Court Administrator reviews your certificate against their requirements:
    • Does the information on the certificate match their records
    • Were you approved to take traffic school
    • Did you pay the ticket bail amount
    • Did you pay the Court's Traffic School Fee 
    • Did you meet the court's traffic school due date
  • Court processing time does not count toward your court traffic school due date
  • This process can take up to 30 days and does not happen immediately
Step 2: Accept or Reject
  • If your certificate is accepted, the court 'closes' your case and informs the DMV to "Mask" and not show the ticket on your public driving record.
  • If your certificate is rejected, the court will inform the DMV to put the ticket on your public driving record. The court may or may not contact us or you about their decision. 

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