We accept all major credit and debit cards with the VISA or Mastercard logos and PayPal.

• Payment is only accepted on our secure website.
• Payments by phone are not accepted.
• We do not accept checks or money orders.

You enter only one of the following numbers:

• Your citation number (including any letters)
• Your case number (including any letters)
• Your docket number (including any letters)

If you do not know any of these numbers, you must contact the court. We do not have access to this information.

Court Due Date

• The court lists your traffic school due date on the letter they send to you in the mail.  If you do not know it, you should contact the court.  We do not have this information.
• The time it takes the DMV and Court to process your certificate does not count towards your due date. This is like the IRS and your taxes. The IRS does not immediately process your tax returns the same day you send them. As long as you send them in on time, that’s what counts.

Course Deadline

• There is no specific deadline by which you need to pass our traffic school course. You do, however, need to meet the court's deadline.

The security of your information is a priority for us.  As such, our secure website uses the latest encryption and Secure Sockets Layer (SSL) technology to protect the security of your online order information. We do not store any of your credit card information and when your transaction is transmitted, your credit card information is encrypted and replaced with numbers that mean nothing to anyone except your credit card company. You can check the security status of our website by clicking on the GoDaddy banner in the bottom right corner of our website.

You can use any internet-connected computer (PC or Mac), tablet, or smartphone to take the course. Your web browser, i.e., Internet Explorer, Chrome, Safari, etc. must be up to date for security reasons.

We do not share or sell your personal information. This would be against DMV regulations and we do not do it.

No. Unlike some of our competitors, we do not require that you install any special software or download mobile apps.  Just navigate to our website www.trafficschool4busypeople.com on your device and sign in to take the course.

Yes. You can use any internet-connected computer, tablet or smartphone with an updated web browser. You can even use a combination of all three to complete the course. 

If the registration page will not take your citation number, be certain that you do not have any spaces between letters or numbers.

If still will not take the information, look at all of the information on the page and be certain something else isn't wrong or missing. 

No. Our course is self-paced and has no time limit. You can start and stop the course as many times as you'd like. Your progress is automatically saved. Just be certain that you pass by your court due date.

Yes. To stop the course, simply “log out” by clicking the link at the top of the course. Your progress is automatically saved. To re-start the course, sign in using the Student Login link at the top of the homepage.

• You have 2 chances to pass the final test of 25 multiple-choice questions with a score of 70% or more.  
• You can miss 7 questions and still pass. 
• There are no trick questions
• Over 99% of people pass on their first try
• If you don’t pass on your second try, you can re-take the course an unlimited number of times until you pass. You can also try another traffic school.

The course consists of 12 chapters and meets the DMV's minimum course length. On average, people finish our course in 4 to 5 hours.

Yes. You can follow along as the course text is highlighted and read aloud, or read the course without narration. The choice is up to you.

You have an unlimited amount of time to complete the course but must pass by your court due date.

You can start taking the course after you finish registering.  You have access 24 hours a day, seven days a week, 365 days a year.  You can stop and start the course as many times as you need.  Your progress is automatically saved.

No. We do not have a course taught in a classroom. Our course is only taught on our website from the comfort of your office or home.  Our online course provides the most flexibility by giving people the ability to take it whenever and wherever they are, any time of day or night.

1) After you pass the final test, you enter your contact and ticket information and pay. 

2) We electronically send your certificate to the California DMV/Court Central Traffic School Database within 3 business days for free, or the same business day if you have purchased the Express Processing upgrade.

3) A court administrator from your local court downloads your certificate from the central database to their database; this is when your certificate shows up in a local court system. Depending on the court, this can take a day or a few weeks.

4) The court administrator determines if you have met all of their requirements (paid all fines, met due date, approved to take traffic school, etc.). 

5) If you have met all of the court requirements, they electronically inform the DMV to mask your ticket and not show the ticket on your public driving record.

6) If the court rejects your certificate, they may or may not inform you or us! We do not have access to this private information and we recommend you follow up with the court 30 days after you pass to ensure they have processed your certificate (use the information in the letter or on your ticket to contact the court).

You can use an internet-connected smartphone, tablet, or computer to take our course.  You can sign in and out of the course using multiple devices.  Take the course at home, on the go or from work.  Just go to our website and sign into your account.

The final test consists of 25 multiple-choice questions taken from the course material.

Yes. You must take the final test all at once. You have 60 minutes to answer all 25 multiple-choice questions. 

You have two chances to pass the final test. If you fail on your second try, you will be given the choice to retake the course, or you can register for a different traffic school.

Yes. The final test and the quizzes are open-book.  This means you can go back and click on lessons in the course to search for answers to questions. 

No. All questions are created from the course content. There are no trick questions.

There is a quiz after each lesson that helps you prepare for the final test. You do not have to pass these quizzes.  Your score on the final test is what counts.

You have 60 minutes to take the final test.  You must finish in one sitting and can not stop and start. 

You have two chances to pass the final test.

If you want to see if the court has cleared your ticket, you need to contact them directly.  Please note that it can take a court a few weeks to process everything and you must have paid all of your court fees and fines.

We send your completion certificate and the information you entered during registration to the court and DMV electronically. Since it is sent electronically, it can't get lost in the mail and all of your information is received just like you entered it. 

Unless you requested express delivery, your completion certificate will be processed and sent to the court within 3 business days after you pass, enter your information, and pay.

The court receives your certificate the same day we electronically send it to them. It is time and date stamped by the court.  This date along with the date you completed traffic school lets the court know if you have met their traffic school deadline requirement. 

Once the court receives your certificate in its main database, each local court must have a court administrator download it for your certificate to show up in their system.  Depending on how backlogged the court is, this can take a few days to a few weeks.

Do not expect your certificate to show up immediately as the court system can be 30 years old! We recommend that you follow up with the court 30 days after you have passed traffic school to be certain the court has processed your certificate.

Our computer system guarantees to electronically send your certificate to the court within 3 business days (standard processing), or the same business day (Express Upgrade Processing). You can see when we sent your certificate to the DMV and Court by signing into your account. 

Here are some top reasons why a court may say they don't see your certificate:

1) Do not expect the court to see your certificate immediately!

• Do not expect a court to immediately see your certificate in their computer system. A court administrator must download your certificate from a central computer system into their local court system to process it.  Depending on the court, this can take a few days or a few weeks depending on how busy the court is. 
• Court and DMV processing time is not counted towards your due date requirement. Your certificate is date and time stamped by the court on the date we send it to them. 

2) Has it been 30 days since you passed the course?

It can take a court 30 days or more to process your certificate. Once they determine you have successfully met all of their requirements, they notify the DMV not to show the ticket on your public driving record. We recommend that you check with the court 30 days after you complete the course to ensure that the court processes your certificate.

3) You entered the wrong information when registering

A court will not match your certificate to their ticket information if you provide the wrong information. Check your certificate and be 100% certain that the information you provided is correct and matches what the court has (name, driver's license number, citation number, etc.). If the information you provided is wrong, email us at support@trafficschool4busypeople.com and ask us to correct your information. A $7.95 reprocessing fee will be charged.

4) You didn't meet all of the court's requirements 

If you do not meet all of the court's requirements, the court will reject your certificate and will inform the DMV to show the ticket on your public driving record. The court may or may not inform you or us of their decision to reject your certificate.

Be 100% certain that you were

1) Court-approved to take traffic school

2) Have paid the court for your ticket

3) Have paid the court's traffic school administration fee (not our course fee)

4) Have met the court's traffic school due date

WARNING - Los Angeles County Tickets

Please be aware that LA county courts have a significant history of losing and failing to process certificates. This situation has prompted the establishment of the LA Traffic Advisory Service, which helps individuals with issues related to unprocessed traffic school certificates.

If your ticket is from an LA County Court:

• • DO NOT waste your time calling or going to an LA court
  • Go to the LA County Superior Court's website (click here)
    • Enter your information on the bottom left of the page
  • If your ticket does not show 'Closed' on the court's website after 30 days - contact the Los Angeles Traffic Advisory Service.

• • Los Angeles Traffic Advisory Service Tel: 800-555-4452
  • Email: TrafficSchoolinfo@lacda.org
  • Note: This is ONLY for Los Angeles County tickets

If the information on your certificate is incorrect and your certificate has not been sent to the DMV or Court yet, you can edit the information by going to your My Account page by logging into your account. If your certificate has already been sent, you must email the correct information to support@trafficschool4busypeople.com. A $7.95 reprocessing fee will be charged to correct and resend your certificate. 

Your certificate is proof of traffic school completion.  The DMV recommends that you save a copy for three years. You can do this by saving it in your emails or by printing it out. The decision is yours.

We send your certificate electronically to the DMV and the Court within three days for free, or the same business day if you have purchased the Express Processing Upgrade. You do not need to bring your certificate to the court. The court will only accept our electronic version as official proof of course completion. 

We recommend that you follow up with the court 30 days after you pass and pay for the course to ensure that the court does its job and closes your ticket. 

Your Certificate is emailed to you immediately after you pass the course. If you use multiple email addresses, be certain that you are checking the email address you used to register with. You will also want to check your SPAM folder.  You can also download a pdf of your certificate by logging into your account and going to the My Account page.

No. The court will only accept the electronic version we send them as official proof of traffic school completion. We send your certificate to the court electronically so you do not need to send it to the court. If your ticket is from an out-of-state or a federal court you will need to print out the certificate we email you and send it to the court.

• Your Certificate is emailed to you immediately after you pass and pay for the course.
• If you use multiple email addresses, be certain that you are checking the email address you used to register with.
• Check your SPAM folder. 
• You can also download a PDF of your certificate by logging into your account and going to the My Account page.

• Our standard price includes 3 business day processing.  Example: You pass on Monday at 4:00 p.m. California time. We guarantee to send your certificate to the DMV and court by Wednesday.
• If you purchase the optional Express Same Day Processing upgrade, we send your certificate to the court that same business day you finish. You must pass the course by 5:00 California time. If you pass and pay after 5:00 on a business day, it is sent the next business day.

 Court Processing 

• Your certificate is time and date stamped by the DMV’s central database as soon as we electronically send it.
• The court does not process your certificate immediately!
• A local court administrator must download your certificate from the DMV’s central computer database before it shows up at your local court. This can take a few days or a few weeks.

Depending on the court, it can take the court 30 days or more to process the certificate we send them.

Court Due Date 

The time it takes the DMV and Court to process your certificate does not count towards your due date. This is like the IRS and your taxes. The IRS does not immediately process your tax returns the same day you send them. As long as you send them in on time, that’s what counts.

You will receive a courtesy letter from the court approximately 2 or 3 weeks after you get your ticket.  This letter will inform you if you are court-approved to take traffic school and when your traffic school due date is.

Letters from the court are poorly written. If you see an additional court fee for Traffic School Administration it means you are approved to take traffic school. Note that this fee is for the court to process the certificate we send them after you pass. It does not include our traffic school course fee.

If your letter does not mention traffic school, your ticket may not be eligible for traffic school (i.e., took traffic school within the past 18 months, excessive speed, fix it ticket, seat belt, texting, insurance, carpool lane violations). Contact the court to find out if you are eligible.

1) After you pass the final test, you enter your contact and ticket information and pay. 

2) We electronically send your certificate to the California DMV/Court Central Traffic School Database within 3 business days for free, or the same business day if you have purchased the Express Processing upgrade.

3) A court administrator from your local court downloads your certificate from the central database to their database; this is when your certificate shows up in a local court system. Depending on the court, this can take a day or a few weeks.

4) The court administrator determines if you have met all of their requirements (paid all fines, met due date, approved to take traffic school, etc.). 

5) If you have met all of the court requirements, they electronically inform the DMV to mask your ticket and not show the ticket on your public driving record.

6) If the court rejects your certificate, they may or may not inform you or us! We do not have access to this private information and we recommend you follow up with the court 30 days after you pass to ensure they have processed your certificate (use the information in the letter or on your ticket to contact the court).

You paid the court's traffic school administration fee. This is the fee the court charges you to process the certificate we send them. Our traffic school course fee is separate.

• Our standard price includes 3 business day processing.  Example: You pass on Monday at 4:00 p.m. California time. We guarantee to send your certificate to the DMV and court by Wednesday.
• If you purchase the optional Express Same Day Processing upgrade, we send your certificate to the court that same business day you finish. You must pass the course by 5:00 California time. If you pass after 5:00, your certificate will be sent the next business day.

 Court Processing 

• Your certificate is time and date stamped by the DMV’s central database as soon as we electronically send it.
• The court does not process your certificate immediately!
• A local court administrator must download your certificate from the DMV’s central computer database before it shows up at your local court. This can take a few days or a few weeks.

Depending on the court, it can take the court 30 days or more to process the certificate we send them.

Court Due Date 

The time it takes the DMV and Court to process your certificate does not count towards your due date. This is like the IRS and your taxes. The IRS does not immediately process your tax returns the same day you send them. As long as you send them in on time, that’s what counts.

• A Court Administrator reviews your certificate against their requirements:
  • Does the information on the certificate match their records
  • Were you approved to take traffic school
  • Did you pay the ticket bail amount
  • Did you pay the Court's Traffic School Fee 
  • Did you meet the court's traffic school due date

• Court processing time does not count toward your court traffic school due date
• This process can take up to 30 days and does not happen immediately

• If your certificate is accepted, the court 'closes' your case and informs the DMV to "Mask" and not show the ticket on your public driving record. 
• If your certificate is rejected, the court will inform the DMV to put the ticket on your public driving record. The court may or may not contact us or you about their decision. 

We recommend that you pay the court their traffic school administration fee and the bail amount due on your ticket first.  This ensures nothing stops the court from processing your certificate once they receive it and it doesn’t get lost in their system.

Be certain to pay the court's traffic school administration fee!  Non-payment of this fee is the #1 reason why courts reject certificates. This does not cover the cost of our traffic school course.

Once you receive your completion certificate, you have our guarantee that it will be electronically sent to the DMV and court within 3 business days (the same business day if you’ve purchased the optional Express Processing upgrade).  You can also purchase the optional Date Certificate was sent upgrade that notifies you when we send your certificate. By logging into your My Account page you can see when your certificate was sent.

It can take a court 30 days or more to process and close your ticket depending on how busy the court is.

The court receives your certificate the same day we electronically send it to them. It is time and date stamped by the court.  This date along with the date you completed traffic school lets the court know if you have met their traffic school deadline requirement. 

Once the court receives your certificate in its main database, each local court must have a court administrator download it for your certificate to show up in their system.  Depending on how backlogged the court is, this can take a few days to a few weeks.

Do not expect your certificate to show up immediately as the court system can be 30 years old! We recommend that you follow up with the court 30 days after you have passed traffic school to be certain the court has processed your certificate.

Our computer system guarantees to electronically send your certificate to the court within 3 business days (standard processing), or the same business day (Express Upgrade Processing). You can see when we sent your certificate to the DMV and Court by signing into your account. 

Here are some top reasons why a court may say they don't see your certificate:

1) Do not expect the court to see your certificate immediately!

• Do not expect a court to immediately see your certificate in their computer system. A court administrator must download your certificate from a central computer system into their local court system to process it.  Depending on the court, this can take a few days or a few weeks depending on how busy the court is. 
• Court and DMV processing time is not counted towards your due date requirement. Your certificate is date and time stamped by the court on the date we send it to them. 

2) Has it been 30 days since you passed the course?

It can take a court 30 days or more to process your certificate. Once they determine you have successfully met all of their requirements, they notify the DMV not to show the ticket on your public driving record. We recommend that you check with the court 30 days after you complete the course to ensure that the court processes your certificate.

3) You entered the wrong information when registering

A court will not match your certificate to their ticket information if you provide the wrong information. Check your certificate and be 100% certain that the information you provided is correct and matches what the court has (name, driver's license number, citation number, etc.). If the information you provided is wrong, email us at support@trafficschool4busypeople.com and ask us to correct your information. A $7.95 reprocessing fee will be charged.

4) You didn't meet all of the court's requirements 

If you do not meet all of the court's requirements, the court will reject your certificate and will inform the DMV to show the ticket on your public driving record. The court may or may not inform you or us of their decision to reject your certificate.

Be 100% certain that you were

1) Court-approved to take traffic school

2) Have paid the court for your ticket

3) Have paid the court's traffic school administration fee (not our course fee)

4) Have met the court's traffic school due date

WARNING - Los Angeles County Tickets

Please be aware that LA county courts have a significant history of losing and failing to process certificates. This situation has prompted the establishment of the LA Traffic Advisory Service, which helps individuals with issues related to unprocessed traffic school certificates.

If your ticket is from an LA County Court:

• • DO NOT waste your time calling or going to an LA court
  • Go to the LA County Superior Court's website (click here)
    • Enter your information on the bottom left of the page
  • If your ticket does not show 'Closed' on the court's website after 30 days - contact the Los Angeles Traffic Advisory Service.

• • Los Angeles Traffic Advisory Service Tel: 800-555-4452
  • Email: TrafficSchoolinfo@lacda.org
  • Note: This is ONLY for Los Angeles County tickets

The court gives you a date by which you either must pass traffic school or a date by which the court must receive your traffic school certificate. This date is stated on the letter you receive from the court and is usually 60-90 days after your payment due date. If you are past this date, you can contact the court and ask for an extension. If you do not have this information you must contact the court.

• You did not pay the court's traffic school administration fee
  
• You were not approved for traffic school
• You took traffic school before your ticket was entered into the court's system
• You did not provide accurate information (court, ticket, driver's license, etc.)
• You did not pay the bail amount due on your ticket by the due date
• You signed up for a payment plan but did not make all payments by the due date
• You did not meet the court's traffic school due date
• The court received and then lost your certificate in their antiquated computer system
• You have a commercial driver's license (in this case the point does not count towards your total NOTS points, but does stay on your driving record)

Here are the steps required to take traffic school for federal court tickets:

1) Make certain you receive permission to take traffic school from the federal court

2) Please select "Federal Courts" from the County dropdown list and select "federal courthouse" for court 

3) Once you pass the final test you will need to print out the completion certificate you receive and mail it to the address on your ticket. We do not send your certificate to Federal Courts

"Proof that you have completed traffic school must be received by the court within 60 days of the original court date that is listed on the Notice to Appear. Note that Federal courts are unable to accept electronic submissions of certificates from traffic schools. You must submit either a copy of your certificate or a copy of the confirmation email (for online courses) showing that you have completed the course to the court by mail. Failure to submit proof of completion may result in a hold being placed on your license."

FAQs on Federal Court Traffic School is located at this site

If you hold a California driver's license, you may have the option to take traffic school for an out-of-state ticket. However, you must first contact the out-of-state court and obtain permission to enroll in California Traffic School. Once you pass and pay for our course, you must print out and mail the certificate that is emailed to you. We do not send out-of-state courts certificates. 

If it's past your court-required traffic school due date, contact the court. You might be able to get an extension. Also, be certain that you are looking at the traffic school due date and not your payment due date as they are different.

If you are on a payment plan with the court, they will not close your case until the outstanding balance is paid in full to the Court. 

They will hold your Certificate of Completion until your Traffic School Completion Due Date to give you time to pay the balance in full.

If payment is not made by this date, your Certificate of Completion will not be accepted and your case will be reported to DMV as a conviction

You can edit your ticket and personal information by logging into your account and going to the My Account tab if your certificate has not been sent to the court and DMV.  If your certificate has already been sent to the DMV and Court, you must email the corrected information to us at support@trafficschool4busypeople.com. We will update and resend your certificate. There will be a $7.95 reprocessing fee charged to your credit card.

You can edit your email address by logging into your account using the email address you used to register with and clicking on the My Account tab. If your certificate has already been sent to the court and DMV, you must email us at support@trafficschool4busypeople.com and request it to be changed.

• Your Certificate is emailed to you immediately after you pass and pay for the course.
• If you use multiple email addresses, be certain that you are checking the email address you used to register with.
• Check your SPAM folder. 
• You can also download a PDF of your certificate by logging into your account and going to the My Account page.

Our computer system guarantees to electronically send your certificate to the court within 3 business days (standard processing), or the same business day (Express Upgrade Processing). Courts do not guarantee to process your certificate.

Do not expect the court to see your certificate immediately!

Do not expect a court to immediately see your certificate in their computer system. A court administrator must download your certificate from a central computer system into their local court system to process it.  Depending on the court, this can take a few days or a few weeks depending on how busy the court is. 

Court and DMV processing time is not counted towards your due date requirement. Your certificate is date and time stamped by the court on the date we send it to them. 

Has it been 30 days since you passed the course?

It can take a court 30 days or more to process your certificate. Once they determine you have successfully met all of their requirements, they notify the DMV not to show the ticket on your public driving record. We recommend that you check with the court 30 days after you complete the course to ensure that the court processes your certificate.

Double-check your information

A court will not match your certificate to their ticket information if you provide the wrong information. Check your certificate and be 100% certain that the information you provided is correct and matches what the court has (name, driver's license number, citation number, etc.).

Are you sure you met all of the court's requirements?

If you do not meet all of the court's requirements, the court will reject your certificate and will inform the DMV to show the ticket on your public driving record. The court may or may not inform you or us of their decision to reject your certificate.

Be 100% certain that you have:

1) Been court-approved to take traffic school.

2) Have paid the court for your ticket

3) Have paid the court for their traffic school administration fee (not our course fee)

4) Have met the court's traffic school due date

WARNING - Los Angeles County Tickets

Please be aware that LA county courts have a significant history of losing and failing to process certificates. This situation has prompted the establishment of the LA Traffic Advisory Service, which helps individuals with issues related to unprocessed traffic school certificates.

If your ticket is from an LA County Court:

• • DO NOT waste your time calling or going to an LA court
  • Go to the LA County Superior Court's website (click here)
    • Enter your information on the bottom left of the page
  • If your ticket does not show 'Closed' on the court's website after 30 days - contact the Los Angeles Traffic Advisory Service.

• • Los Angeles Traffic Advisory Service Tel: 800-555-4452
  • Email: TrafficSchoolinfo@lacda.org
  • Note: This is ONLY for Los Angeles County tickets

• You did not pay the court's traffic school administration fee
  
• You were not approved for traffic school
• You took traffic school before your ticket was entered into the court's system
• You did not provide accurate information (court, ticket, driver's license, etc.)
• You did not pay the bail amount due on your ticket by the due date
• You signed up for a payment plan but did not make all payments by the due date
• You did not meet the court's traffic school due date
• The court received and then lost your certificate in their antiquated computer system
• You have a commercial driver's license (in this case the point does not count towards your total NOTS points, but does stay on your driving record)

• • M-TH 8:00 am - 5:00 pm California time
  • F - 8:00 am - 4:00 pm California time

• • Email: Support@trafficschool4busypeople.com

To request a refund for an incomplete course, please respond to any email we've previously sent you or send a message to support@trafficschool4busypeople.com. Our team will respond to your request within 24 hours on business days.

Please note that refunds are not available if your certificate has been sent to the DMV and court.

If you do not know your citation number or court information you can contact any court in the county you received your ticket in.  We do not have access to this information and it is required to register for our course.

Traffic School 4 Busy People is a California-owned and operated DMV-licensed (License# E0543) online traffic school located in Redwood City, CA.  Our online course is accepted by ALL California traffic courts, All Federal traffic courts, and some out-of-state courts. 

• • M-TH 8:00 am - 5:00 pm California time
  • F - 8:00 am - 4:00 pm California time

• • Email: Support@trafficschool4busypeople.com